How Does It Work?
Should you have additional questions, please feel free to contact us at email@example.com or by phone at (808) 754-6697.
There is an annual $15 fee to cover the cost of two reusable insulated bags, cooler packs and bag tags. Members also receive information to special HAF offers, news and events.
Produce will be delivered in an insulated Local Inside bag which includes a cooler pack to keep produce at a cool temperature. Bags will be identified with a tag personalized with your name. If you lose a bag or forget to bring it upon pick up, a $5 restocking fee will be charged for a new bag. Each time a bag is picked up, we ask the member to provide us with the second bag, cooler pack and bag tag for the next delivery.
WHAT'S IN THE BAG?
Since farming is seasonal and highly dependent on weather and other environmental influences, produce and quantity will vary throughout the season. Examples of what’s in the bag include: lettuce, kale, daikon, eggplant, bananas, won bok, dragonfruit, papaya, long beans, mesclun mix, radishes, tomatoes, herbs, etc. As an added bonus, a recipe from local restaurants will be included each month.
- $25 - small bag feeds 2-4 persons.
- $30 - large bag feeds 4-6 persons.
Price includes delivery fee + taxes.
Weekly and biweekly delivery options are available so you can choose how often you pick up.
You will be billed the Thursday prior to your upcoming delivery when we place the produce order.
Delivery occurs on Tuesday through Thursday. We deliver your Local Inside bag in a refrigerated truck to ensure the produce is as fresh as possible.
To see all pick up locations, CLICK HERE.
PUTTING SERVICE ON HOLD
If you need to put your order on hold for any reason, LOGIN to your account and choose the date on the calendar you do not want delivery. You will need to do this by 5pm Thursday of the week prior to your scheduled delivery. You will not be charged that week and your bag will not be delivered that week.
Where does your produce come from?
The majority of our produce comes from the HAF Ag Park at Kunia, Nalo Farms and various small farms located on Oahu.
How fresh is your produce?
We pick up produce from the farmers 24-48+ hours before you receive it.
How do your prices compare?
Our prices are comparable to other local CSA programs and comparable to what you would spend in a local grocery store or at a farmers' market.
Is there any minimum number of deliveries I have to commit to?
No. You are welcome to try a single delivery, and you can stop your service at any time.
Do you offer home deliveries?
Currently we only deliver to specified pick up locations listed HERE.
If there is a specific area you would like us to consider servicing, please contact us at: firstname.lastname@example.org or (808) 754-6697.
Can I pick my delivery day?
Our delivery schedule is set, however, we are open to suggestions and adding alternate routes.
What if something comes up and I cannot pick up my delivery?
If your bag is already ordered and en route, we will not be able to provide a refund. We will do our best to provide you with an alternative and our drop location will be notified that you will not be able to pick up your bag.
If you need to put a hold on your service, please LOGIN to your account and put in your delivery on hold.
In the heat, how will the produce stay fresh?
The reusable bags you receive are insulated to keep produce cool. Two (2) ice packs will be included per bag to ensure the produce stays cool until pick up.
What should I do with my empty bag?
When you pick up your Local Inside bag, you will need to drop off your empty, extra bag from the week prior at the delivery location for the next use. Each bag will have a personalized bag tag with your name. Our team will notify you if we do not receive your bag for your next week delivery. A $5 restocking fee for a new bag will be charged to your account.
What if I forgot to drop by bag off when I pick up?
There is a $5 restocking fee for a new bag that will be charged to your account.
What methods of payment do you accept?
We accept Visa, MasterCard, American Express and Discover. You can order online through our secure online storefront.
Should I get deliveries “weekly” or “biweekly” (every other week)?
Weekly deliveries work well for people who cook most of their meals at home. For smaller households and for people who eat out often, the biweekly option is usually sufficient.
How do I make changes to my order, add grocery items, or hold a delivery?
Any changes to orders, grocery additions, vacation holds or cancellations must be done by our deadline of 5 p.m. the Thursday prior to your next scheduled delivery. Simply LOGIN to your account and choose the change you need to make. Use the calendar to place your Local Inside delivery on hold or to cancel your membership.
Do you guarantee freshness?
We offer a freshness guarantee for at least 3 days after delivery with proper storage and handling once it has been delivered.
I ordered a bag and thought it should have been delivered. Where’s my bag?
If you placed your order before our deadline, you will be included in the upcoming week’s delivery schedule. Your name will be listed on the drop location's sign in sheet. You should also receive an email confirmation and notification of your delivery date ahead of time.
If you placed your order after the deadline, your order will not arrive until the following week. You can always LOGIN to your account and view when your delivery will take place.